After the story below, the three of us were stranded in Seattle with useless plane tickets and a hotel that seemed to think that their next guests would be arriving soon. The train down the coast was booked by noon, so we were wondering what we were going to do. Called Hertz, as we had one of their cars, due back that day, and asked them if we could drive it to LA and drop it off there.
Surprisingly they said "No Problem," and further that they were waiving all dropoff charges for the next week, as there were a lot of people in the same boat. All they wanted to know is when we'd be dropping the car off. Took us 18 hours of straight driving, but it sure beat sleeping on couches.
So, I just wanted to belatedly thank the Hertz corporation for some pretty quick thinking and an enlightened response to their customer's needs. Needless to say, our company prefers to use Hertz to this day.
Posted by Kevin Murphy at September 11, 2006 03:01 PM | TrackBack