There's nothing quite like a British labor action. British unions and management have taken company after comapny to the wall with scortched earth strikes where both sides seem to think that sticking it to the customer is going to score them points. Apparently the "British disease" is alive and well at British Airways: a one day stike by ground crews and baggage handlers has left about 100,000 people with their travel plans in ruins and their bags in Cairo. That's 100,000 travelers who will never fly BA again, and will tell all their friends exactly why.
Posted by Kevin Murphy at August 14, 2005 01:14 PM